KINTABS

Refund & Cancellation Policy

Effective date: 26 September 2026 · Last updated: 26 September 2026

Contents

  1. Overview
  2. Subscription Cancellation
  3. Access After Cancellation
  4. Refunds
  5. Statutory Consumer Rights
  6. How to Cancel
  7. Cancellation vs Account Deletion
  8. Contact

1. Overview

This Refund and Cancellation Policy explains how you can cancel your KINTABS paid subscription and describes our approach to refunds. This policy forms part of our Terms of Service.

Payments for KINTABS subscriptions are processed by Stripe, our payment processor. Refunds, when applicable, are also processed through Stripe back to your original payment method.

2. Subscription Cancellation

You can cancel your KINTABS paid subscription at any time. Cancelling stops future renewal charges — you will not be billed for the next billing cycle.

When you cancel, your subscription remains active until the end of your current billing period. This means you keep access to paid features (cloud sync, collaboration) through the period you have already paid for.

Cancellation takes effect at the end of the current billing cycle. If you cancel near a renewal date, the renewal may still process if the cancellation request is received after the new billing cycle has begun.

3. Access After Cancellation

After your billing period ends and cancellation takes effect:

  • Your account transitions to the free Guest mode
  • Your locally stored data remains available on your device
  • Cloud features (sync, collaboration) are no longer available
  • Your cloud-stored data is handled according to our Privacy Policy

You can re-subscribe to a paid plan at any time after cancellation.

4. Refunds

Refunds, where applicable, are processed through Stripe to your original payment method. The timing of refund processing depends on Stripe and your bank or card issuer.

For billing or refund questions, contact support@kintabs.com. Nothing in this policy limits any mandatory statutory rights available to you under applicable consumer law.

When you delete your account, your active subscription is cancelled immediately. No prorated refund is provided for unused time within the current billing period, except where required by applicable law.

5. Statutory Consumer Rights

Nothing in this policy limits any mandatory statutory rights available to you under applicable consumer law. If you are a consumer in the European Union, you may have additional rights under EU and national consumer protection legislation, including rights of withdrawal for digital content in certain circumstances.

Where a statutory right to a refund applies, it will be honored regardless of the terms described above.

6. How to Cancel

  • Within the extension: Use the subscription or billing settings in your account to cancel your plan.
  • Through support: Contact support@kintabs.com and include your account email.

Cancellation requests are processed as soon as practicable.

7. Cancellation vs Account Deletion

These are separate actions with different consequences:

  • Cancelling your subscription stops future billing but does not delete your account or data. You retain Guest mode access and can re-subscribe later.
  • Deleting your account permanently removes your account and all associated cloud data. This action is irreversible. See our Terms of Service section on Account Deletion for details.

If you simply want to stop paying, cancel your subscription. If you want all your data permanently removed, delete your account through the extension's account settings.

8. Contact

For cancellation, refund, or billing questions, contact: